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Privacy Policy

Privacy Policy for S

Last Updated: [Date to be added]

This Privacy Policy delineates the manner in which Company Y (“we,” “us,” or “our”) collects, utilizes, and disseminates the personal information of users (“you” or “users”) of our web application S (the “App”).

1. Information Collection

The subsequent personal information is collected from users:

  • Email Address: During the account registration process, the user’s email address is collected, serving as a primary means of communication. This facilitates the transmission of pertinent updates regarding our services, the dissemination of service-related announcements, and the provision of password recovery instructions, should login credentials be forgotten.
  • Password: Upon account registration, a password is required to be created by the user. This password is encrypted and stored securely within our database. Such encryption ensures that the password remains confidential and protected from unauthorized access. The password is used for authentication purposes, verifying the user’s identity each time access is attempted, thereby ensuring that account access and sensitive information remain exclusive to the authorized user.
  • National Identity Card (NIC) Number: To verify the identity of the contact person during the account creation process, the user’s National Identity Card (NIC) number is collected. This process functions to confirm the identity of the individual establishing an account and aids in the prevention of fraudulent activities, thereby ensuring the security and integrity of our user base.
  • Billing Address: When subscribing to our services, the user’s billing address is collected. This information is necessary to process payments related to the subscription to S. It allows for the accurate recording and management of payments, ensuring that access to our platform and its features remains uninterrupted.

2. Information Utilization

The personal information collected is utilized for the following purposes:

  • Account Creation and Management: When an account on S is created, user information is employed to configure the user’s profile, enable secure login procedures, and furnish the requisite tools and settings for the management of account preferences. This encompasses the customization of the user’s profile, the updating of personal information, and the control of communication settings.
  • Provision and Personalization of Services: To enable the user to utilize the features and functionalities of S, including the creation and management of an e-commerce website. By comprehending user needs and preferences, the user experience can be tailored, content and recommendations can be personalized, and the most relevant tools and resources for the effective construction and management of an online store can be provided. This ensures the capacity of the user to create a website that aligns with specific requirements and goals.
  • Payment Processing: To process the monthly subscription fees for the utilization of S. This ensures the user’s uninterrupted access to our platform and its features. It further allows for the management of the financial aspects of the user’s subscription, the tracking of payment history, and the provision of receipts and invoices for record-keeping purposes.
  • Transmission of Important Notifications: To transmit essential updates pertaining to the user’s account, security alerts, and modifications to our policies. These notifications are crucial in keeping the user informed about any significant developments that may affect the utilization of S and the security of the user’s account. They encompass service announcements, security updates, privacy policy alterations, and terms of service modifications.
  • Enhancement and Development of S: To analyze how users interact with S and to improve its functionality and user experience. By understanding user interaction with our platform, including feature utilization patterns and areas of difficulty, areas for improvement can be identified, features can be optimized, and new tools that enhance the user’s overall experience and render our platform more user-friendly and efficient can be developed.
  • Provision of Customer Support: To respond to user inquiries and provide assistance when needed. Whether the user has questions about our services, encounters technical issues, or requires guidance on platform utilization, our customer support team is available to provide assistance. We endeavor to provide timely and effective support to ensure a positive user experience with S.
  • Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes. This includes responding to lawful requests from governmental authorities, such as subpoenas or court orders, enforcing our terms of service, and protecting our legal rights. We are committed to adhering to all applicable legal requirements and ensuring that user data is handled in accordance with the law.
  • Prevention of Fraud and Abuse: To detect and prevent fraudulent activities and misuse of S. We employ various security measures, including fraud detection algorithms, identity verification procedures, and monitoring systems, to safeguard our platform and user accounts from unauthorized access, malicious attacks, and other harmful activities. These measures aid in maintaining the integrity of our platform and protecting our users.
  • Facilitation of User E-commerce Operations: To allow users of the e-commerce websites created through S to process orders and communicate with their customers. The user’s basic account information may be necessary for the functioning of the e-commerce websites created. This enables the user to manage their online store, process orders, and communicate effectively with their customers, ensuring a smooth and efficient online business operation.

3. Information Sharing

User personal information is not shared with any third parties. We are committed to protecting user privacy and ensuring that user data remains confidential. User information is utilized exclusively for the purposes delineated within this Privacy Policy and is not disclosed to external parties without explicit user consent, unless such disclosure is mandated by law.

4. Data Storage and Security

The subsequent security measures are implemented to protect user personal information:

  • Encryption of Data at Rest and in Transit: User data undergoes encryption both when stored on our servers and when transmitted between the user’s device and our servers. This ensures that user information remains secure and unreadable to unauthorized parties, even if intercepted during transmission or accessed on our servers. Industry-standard encryption protocols and technologies are employed to protect user data.
  • Access Controls and Restrictions: Access to user personal information is limited to authorized personnel only. Our employees are trained to handle user data with the utmost care and in accordance with stringent confidentiality standards. Internal policies and procedures have been implemented to ensure that user data is accessed only by those with a legitimate need to perform their job duties.
  • Regular Security Audits: Regular security audits are conducted to identify and address any potential vulnerabilities in our systems. This proactive approach facilitates the maintenance of a high level of security and the protection of user data from emerging threats. These audits encompass vulnerability scanning, penetration testing, and security code reviews.
  • Utilization of Secure Servers: User data is stored on secure servers that are protected by advanced security measures, including firewalls, intrusion detection systems, and physical security controls. These measures ensure that user data is secure from unauthorized access, data breaches, and environmental hazards, such as power outages or natural disasters.

5. User Rights and Choices

Users possess the following rights with regard to their personal information:

  • Data Access: Users may request access to the personal information held about them. This enables users to review the collected information, verify its accuracy, and obtain a copy of their data for their records.
  • Data Deletion: Users may request the deletion of their personal information. We will comply with such requests, subject to any legal or operational requirements that may necessitate the retention of certain information, such as for tax purposes or to comply with a court order.
  • Correction of Inaccuracies: Users may request that any inaccurate or incomplete personal information be corrected. We are committed to ensuring that user data is accurate and up-to-date and will promptly address any errors or omissions.

To exercise these rights, users should contact us using the contact information provided below. We will respond to user requests in a timely manner, typically within [Specify timeframe, e.g., 30 days], and provide assistance with any related inquiries or concerns. Users may be required to provide proof of identity to verify their request and protect their privacy.

6. Data Retention

User personal information will be retained for the duration that the user remains a customer of S. This allows us to provide users with continuous access to our platform and its features and to fulfill the purposes outlined in this Privacy Policy. Upon account termination, we may retain some user information for a reasonable period, as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and prevent fraud. The specific retention period may vary depending on the type of information and the applicable legal requirements.

7. Cookies and Tracking Technologies

Our web application (S) employs cookies. We utilize essential cookies to ensure the website’s proper functioning and functional cookies to remember user preferences and enhance the user experience. Users will be informed about the use of cookies via a banner displayed upon their initial visit to our App, and cookie preferences can be managed through this banner.

8. Children’s Privacy

S does not knowingly collect any personal information from individuals under the age of 18. If it is determined that personal information from a child under 18 has been collected without parental consent, steps will be taken to delete such information from our systems, and appropriate action will be initiated, including reporting the incident to the relevant authorities, if mandated by law.

9. Modifications to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our data practices, legal requirements, or industry standards. Users will be notified of any material changes through a notice posted on our website or by means of a direct notification to their provided email address. Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is being protected. Continued use of S after the posting of changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

Any inquiries or concerns pertaining to this Privacy Policy or our data practices should be directed to:

info@bytkloud.com